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1,154
Votes: 1
✅ Solution
Tags:
18.04
bluetooth
Link:
🔍 See Original Answer on Ask Ubuntu ⧉ 🔗
URL:
https://askubuntu.com/q/1159949
Title:
Bluetooth does not turn on
ID:
/2019/07/21/Bluetooth-does-not-turn-on
Created:
July 21, 2019
Edited: July 22, 2019
Upload:
April 8, 2024
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Long standing bug report
Three is a Launch Pad bug report on this WiFi card since 2013:
I suggest you subscribe to the bug report because the more people that do the quicker the bug gets solved. Also subscribe to the email chain for status updates.
There are too many fixes listed in Ask Ubuntu to pick a single one that will work for you. Here are the various questions you can check on the RT3290 though:
- Ralink RT 3290 Bluetooth Problem on Ubuntu 14.04
- RT3290 Ralink driver in Ubuntu
- Ralink RT 3290 Bluetooth Problem on Ubuntu 16.04
How to get WiFi Information
There is a diagnostics script you can run to analyze all things WiFi:
wget -N -t 5 -T 10 https://github.com/UbuntuForums/wireless-info/raw/master/wireless-info
chmod +x wireless-info
./wireless-info
It will create the file wireless-info.txt at which point you will need to use:
gedit wireless-info.txt- Highlight text from top of file to
routesection - Copy selected text to clipboard with Ctrl+C
- Edit your question above and position cursor to bottom
- Press Enter to insert new line if necessary
- Paste text from clipboard with Ctrl+V
- Highlight inserted text (it will take awhile) and press
{}button to reformat text to code.
Now the bottom of your question will look something like this:
########## wireless info START ##########
Report from: 21 Jul 2019 10:42 MDT -0600
Booted last: 21 Jul 2019 00:00 MDT -0600
Script from: 22 Oct 2018 03:34 UTC +0000
##### release ###########################
Distributor ID: Ubuntu
Description: Ubuntu 16.04.6 LTS
Release: 16.04
Codename: xenial
##### kernel ############################
Linux 4.14.114-0414114-generic #201904270558 SMP Sat Apr 27 10:01:11 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux
Parameters: ro, noplymouth, fastboot, acpiphp.disable=1, pcie_aspm=force, vt.handoff=7, i915.fastboot=1, nopti, nospectre_v2, nospec, mem_sleep_default=deep
##### desktop ###########################
Ubuntu
##### lspci #############################
3b:00.0 Ethernet controller [0200]: Qualcomm Atheros Killer E2400 Gigabit Ethernet Controller [1969:e0a1] (rev 10)
Subsystem: Device [0707:2400]
Kernel driver in use: alx
3c:00.0 Network controller [0280]: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter [168c:003e] (rev 32)
Subsystem: Bigfoot Networks, Inc. QCA6174 802.11ac Wireless Network Adapter [1a56:1535]
Kernel driver in use: ath10k_pci
##### lsusb #############################
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 003: ID 2109:0812 VIA Labs, Inc. VL812 Hub
Bus 002 Device 002: ID 2109:0812 VIA Labs, Inc. VL812 Hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 007: ID 1bcf:2b8c Sunplus Innovation Technology Inc.
Bus 001 Device 005: ID 0cf3:e301 Atheros Communications, Inc.
Bus 001 Device 003: ID 187c:0528 Alienware Corporation
Bus 001 Device 011: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 001 Device 010: ID 2109:2812 VIA Labs, Inc. VL812 Hub
Bus 001 Device 008: ID 413c:9016 Dell Computer Corp.
Bus 001 Device 006: ID 0764:0501 Cyber Power System, Inc. CP1500 AVR UPS
Bus 001 Device 004: ID 04f9:024a Brother Industries, Ltd
Bus 001 Device 002: ID 2109:2812 VIA Labs, Inc. VL812 Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
##### PCMCIA card info ##################
##### rfkill ############################
0: dell-rbtn: Wireless LAN
Soft blocked: no
Hard blocked: no
1: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
8: hci0: Bluetooth
Soft blocked: yes
Hard blocked: no
##### secure boot #######################
SecureBoot disabled
##### lsmod #############################
dell_wmi 16384 0
dell_smbios 16384 1 dell_wmi
wmi_bmof 16384 0
sparse_keymap 16384 1 dell_wmi
mxm_wmi 16384 0
ath10k_pci 53248 0
ath10k_core 417792 1 ath10k_pci
ath 32768 1 ath10k_core
mac80211 925696 1 ath10k_core
cfg80211 733184 3 ath,mac80211,ath10k_core
wmi 28672 3 dell_wmi,wmi_bmof,mxm_wmi
video 45056 2 dell_wmi,i915
##### interfaces ########################
[/etc/network/interfaces]
auto lo
iface lo inet loopback
##### ifconfig ##########################
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
link/loopback <MAC address> brd <MAC address>
inet 127.0.0.1/8 scope host lo
valid_lft forever preferred_lft forever
inet6 ::1/128 scope host
valid_lft forever preferred_lft forever
2: enp59s0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc mq state UP group default qlen 1000
link/ether <MAC 'enp59s0' [IF1]> brd <MAC address>
inet 192.168.1.67/24 brd 192.168.1.255 scope global dynamic enp59s0
valid_lft 82088sec preferred_lft 82088sec
inet6 2001:56a:f117:600:11c1:654b:3cc9:3a43/64 scope global temporary dynamic
valid_lft 14655sec preferred_lft 14355sec
inet6 2001:56a:f117:600:fcf0:956d:fa78:8f6/64 scope global mngtmpaddr noprefixroute dynamic
valid_lft 14655sec preferred_lft 14355sec
inet6 fe80::1cd:2767:f2be:8f60/64 scope link
valid_lft forever preferred_lft forever
3: wlp60s0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc mq state UP group default qlen 1000
link/ether <MAC 'wlp60s0' [IF2]> brd <MAC address>
inet 192.168.1.68/24 brd 192.168.1.255 scope global dynamic wlp60s0
valid_lft 82093sec preferred_lft 82093sec
inet6 2001:56a:f117:600:c57b:316a:703d:9d66/64 scope global temporary dynamic
valid_lft 14655sec preferred_lft 14355sec
inet6 2001:56a:f117:600:e0a7:e80e:e5d1:5853/64 scope global mngtmpaddr noprefixroute dynamic
valid_lft 14655sec preferred_lft 14355sec
inet6 fe80::5b43:df9d:7566:888/64 scope link
valid_lft forever preferred_lft forever
##### iwconfig ##########################
enp59s0 no wireless extensions.
lo no wireless extensions.
wlp60s0 IEEE 802.11 ESSID:"TELUS1213-5G"
Mode:Managed Frequency:5.56 GHz Access Point: <MAC 'TELUS1213-5G' [AN10]>
Bit Rate=6 Mb/s Tx-Power=24 dBm
Retry short limit:7 RTS thr:off Fragment thr:off
Power Management:on
Link Quality=70/70 Signal level=-40 dBm
Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
Tx excessive retries:0 Invalid misc:88 Missed beacon:0
##### route #############################